Be AER Ready: Financial Support for Retired Soldiers in times of need
By Sean J. Ryan, Director of Communications & Marketing, Army Emergency Relief August 2025
As a Retired Soldier, you've dedicated your life to serving your country. But when disaster strikes, it can be challenging to navigate the financial aftermath. That's where Army Emergency Relief (AER) — the official nonprofit of the U.S. Army that provides financial assistance to Soldiers, Retired Soldiers and their families in times of need — comes in.
“Retired Soldiers can still use most of the services provided by AER, just as they could while on active duty, including survivor assistance and eligibility for zero-interest loans and grants in times of need,” said retired Sergeant Major of the Army Tony Grinston, Chief Executive Officer, Army Emergency Relief. Among the most widely requested types of AER assistance made by Retired Soldiers, are auto repairs, utilities, housing, and food.
AER offers a range of financial programs designed to help with unexpected expenses, including grants and interest-free loans. These programs can be a lifesaver when faced with unexpected events like natural disasters, medical emergencies or other crises.
In 2024, AER assisted retired Sgt. 1st Class John Bones and his family when Hurricane Debby hit the southeastern United States, causing a nearby levee to fail a few days later. The Bones’ neighborhood almost disappeared under several feet of water despite living in a non-flood zone.
Everything four feet and below on the first floor of his home — drywall, insulation, flooring, cabinets, fixtures and furniture — was a total loss, and that was after removing 8 to 12 inches of water. Add to that the cost of replacing household items that had to be discarded because of water and mold damage, and the financial burden was immense. Insurance didn’t cover any of it.
This story highlights the importance of being prepared and knowing where to turn in times of need.
AER assistance can help alleviate some of the financial issues that come with disaster relief. One of the most significant advances AER has made is the introduction of an online application process. This new system allows Retired Soldiers to quickly and easily apply for assistance, reducing the time it takes to receive support.
The online application is especially crucial for those affected by natural disasters, where every minute counts.
In 2024, AER assisted nearly 2,800 soldiers and families, providing over $3 million in assistance. These numbers demonstrate the organization’s commitment to supporting the Army community in times of need.
To take advantage of AER’s financial programs, it’s essential to be AER Ready. You are encouraged to visit the AER Assistance Portal and create an account. By signing up early, you’ll be in the system and better prepared to receive assistance if you’re affected by a natural disaster or other crisis. Don’t wait until it’s too late — register now and ensure you have access to the support you need.
By joining AER online, you’re taking a proactive step toward securing your financial well-being. AER’s support can help you navigate the challenges of disaster relief and get back on your feet.
Create your secure AER portal account today so you are ready to apply when a financial need arises!