We're here to support you: Calling your Regional Casualty Assistance
By Casualty and Mortuary Affairs Branch, U.S. Army Human Resources Command May 2025
Although it’s a difficult time, it’s crucial to promptly report the death of a Retired Soldier immediately. Please contact the Casualty Assistance Center (CAC) for your state, or the CAC closest to you when more than one option exists for your state. When you report the death to your servicing CAC, the death will be reported to the Army and the Defense Finance and Accounting Service, to halt the retirement annuity and initiate survivor benefits. If you reside overseas, call your Retirement Services Officer listed on page 15 or the CAC servicing your country for assistance., or visit https://www.hrc.army.mil/content/Casualty%20Assistance%20Centers%20Locator. Please provide as much of the following information as you can when you call: full name of Retired Soldier, date and place of birth, social security number or service number, disability rating, circumstances surrounding the death, next of kin information, copy of death certificate, retirement date, and retired rank. Below is a list of Casualty Assistance Centers throughout the U.S. and overseas.
Fort Novosel, Ala. (334) 255-9081/9311/9005
is responsible for:
Alabama (Northwestern and Central regions)
Florida (Northwest region)
Joint Base Elmendorf-Richardson (JBER) (907) 384-3811/3348
is responsible for:
the state of Alaska
Fort Huachuca, Ariz. (800) 248-0759; (520) 533-5411
is responsible for:
the states of Arizona and Nevada
California (Central and Southern regions)
Fort Carson, Colo. (719) 526-5613/5614/2510
is responsible for:
the states of Colorado, North Dakota, South Dakota, and Utah
Fort Benning, Ga. (706) 545-7116/4116
is responsible for:
Alabama (East and Southeast regions)
Georgia (Northwest, South Central, Southwest, West Central regions)
Fort Eisenhower, Ga. (706) 791-4212/1940; (706) 840-4935
is responsible for:
Georgia (Northeast, East Central, Central regions)
Fort Stewart, Ga. (912) 767-1152/6559
is responsible for:
Florida (North Central, South, Southeastern, East Central, North regions)
Georgia (East Central, Southeast regions)
South Carolina (Lowcountry region)
