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CFPB Celebrates Four Years of Serving You

CFPB celebrates four years of serving you. Here is information specifically on services for service members:

The job of the Office of Servicemember Affairs at the Consumer Financial Protection Bureau (CFPB) is to work on consumer financial challenges affecting servicemembers, veterans and their families. We do that through financial education, monitoring of complaints submitted by consumers to the CFPB, and coordinating with other Federal and state agencies on military consumer protection measures. We understand that military life has some extra challenges, such as deployment and frequent moves, and that those challenges can have powerful financial repercussions. Our job is to make sure that others understand the unique consumer financial challenges faced by the military, and to encourage the CFPB and other agencies use their powers to make financial markets work better for our military and veteran families.

Those who serve, or have served, our country should not have to worry about falling victim to unfair, deceptive, or abusive financial practices. OSA represents the military community at the CFPB to ensure that its concerns are heard—and that we do something about them.

You can read stories from service members here, and submit your own story.

We’ve received more than 35,000 complaints from servicemembers, veterans, and their family members. Their experiences tell us a lot about priorities in the market and where to focus.

Read our 2015 Report on complaints from servicemembers.

Submit a complaint here.