How to Turn on Automatic Refills for Your TRICARE Home Delivery Prescriptions

  • You’re still taking the medication
  • You want Express Scripts to renew your prescription
  • You want to continue to get your medication through automatic refills

After your response to continue is received, Express Scripts will contact your doctor to renew your prescription. If Express Scripts isn’t able to get in touch with your doctor, they’ll let you know. You may need to reach out to your doctor to continue on your medication. This consent step is required once your prescription expires to ensure you’re still taking the medication and continue to receive refills automatically. Keep in mind, your doctor may ask to see you before renewing your prescription. Once your order ships, the payment method you have on file will be charged for your pharmacy copayment.
Can I change or cancel an automatic refill order?
Yes. Express Scripts will contact you via your preferred communication method before every automatic refill to tell you they’re getting ready to start working on your order. This gives you time to change the date or cancel the prescription if you no longer need your medication. You can track your order through the Express Scripts® mobile app while it’s processed and shipped.
As you sign up for automatic refills, don’t forget to explore other pharmacy tools available online and through the app. You can set up daily, weekly, or monthly alerts to remind you to take your medication. You can also switch prescriptions you have at a military or retail network pharmacy to home delivery. Got questions about prescription costs? Visit TRICARE Pharmacy or download the TRICARE Costs and Fees Sheet.
Take command of your health and sign up for automatic refills to make it easier to get your medications delivered to you.

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